Salon Policies

• A $30 non-refundable deposit is required to secure every appointment.
• Your appointment is confirmed only after the deposit is received.

• Contact us at least 24 hours in advance.
• With proper notice, your deposit may be transferred one time to a new appointment within one week.
• Late notice may result in loss of the deposit.

• If you are running late, contact us as soon as possible.
• Late arrival may result in an additional charge, reduced service time, rescheduling, or cancellation.

• Braiding may take several hours depending on the style, size, length, and condition of your natural hair.
• Please avoid scheduling important activities immediately afterward.

• Hair must be clean and freshly washed.
• Hair must be properly blow-dried.
• Do not apply oils, grease, or leave-in conditioner.
• Hair should be at least 3–4 inches around the edges.

Unprepared hair may require an additional fee or rescheduling.

• 5:00 a.m. appointments: $30 early fee.
• Sunday appointments: $40 surcharge.
• After-hours appointments: Not available.
• Selected public holidays: No extra charge unless communicated before booking.

• Additional charges may apply for short hair, extra length, extra fullness, custom styling, special colors, or services requiring additional time and materials.

• We maintain a clean environment and regularly sanitize our tools and equipment.

• Your contact, booking, and payment information is handled privately and securely.
• We do not sell client information.

• Harassment, threats, abusive language, or inappropriate conduct may result in cancellation or refusal of future service.